Online Privacy Policy

Elavon Financial Services DAC (“Elavon”, “we”, “us”, or “our“) has established this Privacy Policy to let you know the kinds of information we may gather on Elavon websites and any applications where this Privacy Policy is posted (“Site” or “Sites”), how and why we gather the information, what we use the information for, when we might disclose the information, and what rights you have in relation to your Personal Information. Click on the links below to learn more:

  1. What information about me is collected 
  2. How we collect information

Please be advised that the practices described in this Privacy Policy apply only to information gathered by the Sites and any Personal Information we receive about you from other online and offline sources, such as public databases, in connection with an application you submit for Services. You might find external links to third party websites on our Site. This Privacy Policy does not apply to your use of any third party site, including sites which may be linked to from our Site(s) or any third party sites which link to our Site(s). This Privacy Policy does not apply to your relationship with your customers, your financial service providers or with your other vendors. We recommend that you read their privacy notices and contact them directly if you have any concerns regarding their use of your Personal Information.

If you, the entity you are authorised to represent or the entity that represents you (collectively, “you” or “your”) have previously entered into an agreement with Elavon that governs the provision of card transaction services (the “Agreement”), this Privacy Policy should be read in conjunction with that Agreement. In the event this Privacy Policy conflicts with the terms of any the Agreement or other agreement with us in relation to our use of any of your Personal Information, the terms of this Privacy Policy shall take precedence.

By using the Site, you acknowledge that we process your Personal Information as described in this Privacy Policy. If you do not agree with how we process your Personal Information, in accordance with this Privacy Policy, please do not use the Site.

We reserve the right to modify or amend the terms of our Privacy Policy from time to time. We will post any Privacy Policy changes on this page, and if the changes are material, we will provide a more prominent notice.

What information about me is collected

The information we collect about you falls into two categories – information you provide to us and information that is automatically collected about you when you use one of our Sites. This information includes Personal Information or Other information as described in this Privacy Policy.

Personal Information refers to information that identifies (whether directly or indirectly) a particular individual. The Personal Information you will be required to provide when you communicate with us through our Sites will typically include:

  • Your name;
  • postal address,
  • email address,
  • device information about your device you use to access the Site,
  • home and mobile telephone number; and any other Personal Information you provide to us with when you contact us.

Other Information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual or business. You could provide Other Information or it could be collected automatically. Examples may include information about your internet browser, demographic data such as city and state, usage information about your use of the Site, additional traffic data such as time and date of access, software crash reports, session identification numbers and access time, and other information regarding your use of the Site.

How we collect information

We collect information from you or about you when you provide this information to us directly. For example, we may obtain information when you request products or services from us, respond to surveys, contact customer support or otherwise interact with us via a Site, or via any of our social media channels.

In addition, when you interact with our Sites, we may collect information through technology, such as cookies. See the Our use of Cookies section below for more detail.


Cookie Policy

Last change to Cookie Policy: November 2023

This Cookie Policy relates to

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our website uses only Strictly Necessary Cookies