Return to Travel

Explore best practices and resources for post-COVID business travel.
Download checklist

To help our customers return to travel, we wanted to share some best practices and recent program enhancements that will help you and your cardholders prepare to transition back to safe and secure business travel.

Return to travel best practices
Communicating with your cardholders
Visa Biometric Authenticator App
Visa Spend Clarity – Program Administrator Training
Cardholder Agreement and Benefits
Fraud Risk Mitigation and Best Practices

Return to travel best practices

As you look forward to returning to travel, we recommend that you log into Visa Spend Clarity (formerly known as Visa Intellilink) to update passwords and confirm the status of all accounts.

Most importantly, make sure that all cardholders have active cards so that they’re ready to go when the time comes.

Use the Return to travel suggested checklist PA to help you identify key activities to support a successful return to travel.

Communicating with your cardholders

The same information shared on this page has been crafted into a cardholder-specific attachment and checklist that you may share with your cardholders to aid in their preparation for return to travel and office.

Cardholder return to travel email
Cardholder return to travel suggested checklist
Getting started - Elavon Biometric Authenticator app quick reference.pdf

Visa Biometric Authenticator App

Now that restrictions are starting to ease your cardholders may have occasion to use their Elavon® corporate card more frequently. We would recommend that your cardholders download the Elavon Biometric Authenticator app in advance of attempting to make an online transaction.
Getting started - Elavon Biometric Authenticator app quick reference.pdf

The Elavon Biometric Authenticator App is available for cardholders to download in the Apple® and Google™ stores on their mobile phone.


Google

 

iOS

Visa Spend Clarity – Program Administrator Training

Overview session provides a high-level overview of the tasks the Primary Program Administrator is responsible for:

  • Log in and navigation
  • Multi-instance Access
  • Creating and maintaining card accounts
  • Creating and maintaining users
  • Running reports

To register for a session, click on the link below.
https://cvent.me/n9NRNX

Cardholder Agreement and Benefits

From straightforward commercial cards to comprehensive payment tools, Elavon Financial Services DAC has the right solution to help your organisation reduce payment costs, enhance control and streamline your entire payment processing function.

Cardholder Guide https://www.elavonpayment.com/europe/index/cardholder-guides.html

Travel Insurance Guide https://www.elavonpayment.com/europe/index/cardholder-guides.html

Fraud Risk Mitigation and Best Practices

This guide is meant to serve as a resource for Program Administrators and other company representatives to identify and implement appropriate fraud and risk mitigation controls within all card programs.
Elavon Fraud Best Practice Guide

You can rely on Elavon to provide information and the resources you need to return to travel. If you have questions about the best practices checklist, please contact your organisation’s Relationship Manager or clientservices@elavon.com.